headshot with frame June 19.jpg

Realtor Reports

Top Producing Realtor Draws From Military Experiences


Charity Phillips, USAF Ret, GRI PMP® REALTOR®, has been Hall American Realty’s Top Producer for the past two years. Despite joining the brokerage only four years ago, she won their inaugural Platinum Award for topping the $8 million sales threshold in 2021 – a first for the office.  She also was selected by clients and peers as a 5-Star Professional Rising Star.


A native of Greenville, South Carolina, Charity served with the U.S. Air Force for 22 years as a Dental Assistant. The last of her six moves brought her to Fort Sam Houston where she wrote dental assistant protocols for the entire service branch. When she retired in 2016, Charity felt called to homeschool her children (now 14 and 8) and began searching for the family’s “forever home.”

As Charity scoured the market, she realized her interest in real estate. Hall American Realty reaches greater San Antonio and beyond – from La Vernia to Boerne - Helotes and New Braunfels. Charity was encouraged to become a real estate professional and joined Hall American under the direction of Retired U.S. Air Force Colonel Craig Hall.  She appreciates that his military background allows them to speak a common language and his commitment to training and mentoring helped her start her new career on the right foot.


Charity has a heart for military members like herself.  She’s familiar with the nuances of military transactions and helps proactively push the paperwork along to take care of clients to the best of her ability. While she doesn’t cater exclusively to the military community, Charity notes that a high percentage of her clients do have a military affiliation, perhaps because of word-of-mouth referrals.


“The military community in military city USA is tight knit,” she said. “We’ve been stationed together, and we trust each other.” Charity knows personally what it’s like to move as a military family – whether it’s packing up quickly or needing a termite inspection for a VA loan.  “I know the ins and outs of what they are going through and can help them navigate through the milestones along the way,” she said. 


Charity appreciates her real estate career has become a family affair. Her husband of 20 years, JP, runs and maintains their rental properties and supports their kids’ home schooling.  She most enjoys helping clients realize the home they want. “I love that we go through a journey together as I help them find that perfect home,” she said. “I feel like every client becomes a friend.” Her goal is to meet or beat her Platinum Award total this year – and with the seller’s market going gangbusters, that’s not an unrealistic goal.

guaranteed rate.jpg